Hard Rock International's SAFE + SOUND program has been developed by a team of hospitality and gaming experts in collaboration with worldwide health and sanitization specialists like Ecolab and the National Sanitation Foundation (NSF) to ensure all properties have the proper sanitizing and disinfecting procedures, staff training and support. These comprehensive guidelines enhance cleaning practices, social interaction, and workplace protocols.

Some key elements of the SAFE + SOUND program include:

• Temperature checks for every team member, guest, and vendor upon arrival
• Social distancing markers placed six feet (2 meters) apart where lines can form
• Mandatory masks always for all team members and for guests
• Seal of SAFE + SOUND on every guest room door upon arrival
• Increased cleaning and disinfecting frequency for high-touch surfaces across public areas, meeting rooms, dining areas, and public restrooms
• Hand sanitizer in every public space area
• Team member hand washing every 30 minutes
• Plexiglass separators at front desks and check-in areas
• High level infection control procedures to collect laundry
• Touchless, in-room dining service at guest room door
• Self-service buffets have been suspended
• At pools, groups of guests are spaced six feet (2 meters) apart

For a comprehensive overview of the SAFE + SOUND plan, click here

Additional measures can be found in our Responsible Hospitality document.